877-801-4203

Reputation Management

Turn your past customers into 5-star reviews,

on autopilot.

Automated review campaigns that work through your existing customer list

every month — pick the volume that fits your business below.

877-801-4203

Reputation Management

Turn your past customers into 5-star reviews, on autopilot.

Choose your plan

Not sure which one? Most businesses with fewer than 100 past customers on file start with Starter or Pro — you can upgrade any time as your list grows.

Starter

$129/mo

Get your review requests up and running.

Up to 50 review campaigns/month

$100 one-time setup fee

Pro

$199/mo

More volume, review volume for high-demand businesses.

Up to 100 review campaigns/month

$100 one-time setup fee

Expert

$299/mo

Maximum review volume for high-demand businesses, plus a polished personal image for your brand.

Up to 300 review campaigns/month · Personal image included

Personal image included

$100 one-time setup fee

The information below (what's included, onboarding, FAQ) applies to all three - only the monthly campaign cap and price change

Choose your plan

Not sure which one? Most businesses with fewer than 100 past customers on file start with Starter or Pro — you can upgrade any time as your list grows.

Starter

$129/mo

Get your review requests up and running.

Up to 50 review campaigns/month

$100 one-time setup fee

Pro

$199/mo

More volume, plus a polished personal image for your brand.

Up to 100 review campaigns/month

Personal image included

$100 one-time setup fee

Pro

$299/mo

Maximum review volume for high-demand businesses.

Up to 300 review campaigns/month · Personal image included

Personal image included

$100 one-time setup fee

The information below (what's included, onboarding, FAQ) applies to all three - only the monthly campaign cap and price change

What's included

Each month, FirstBright works through your list of past customers — one review-request campaign per customer, sent by SMS — up to your plan's monthly cap. Customers who had a great experience are guided straight to your public Google profile. Customers who weren't fully satisfied are privately routed to you, so you get the chance to make it right before it ever becomes a public review.

  • Automated review-request campaigns, resetting each billing cycle

  • Smart routing — 5-star experiences go public

  • Integration with Google Business Profile

  • Messaging sent for you

  • Dashboard-free — campaign activity shows up as conversations in the FirstBright app

How onboarding works

Book your kickoff call

A short call to confirm your Google Business Profile and customer list

Share your customer list

Pulled from your CRM, invoicing system, or job history, however you already track past customers.

We set up your campaigns

Review platform integration and message templates configured to match your brand voice.

You approve the message

A quick check before anything goes out to your customers.

Campaigns go live

Review requests start going out automatically, up to your plan's monthly cap.

Order Summary
Plan Type
ItemQuantityPrice
Reputation Management - Pro
$100 setup fee and $199 per month
1
$299.00
Reputation Management - Expert
$100 setup fee and $299 per month
1
$399.00
Reputation Management - Starter
$129 per month
1
$129.00
Order summary
Plan TypeQuantityAmount
Reputation Management - Pro1$ 299.00
Order Total
$0.00

What you'll need to provide

Your Google Business Profile (verified)

A list of past customers (name + phone or email)

Preferred tone/brand voice (optional)

About 15 minutes for the kickoff call

What's included

Each month, FirstBright works through your list of past customers — one review-request campaign per customer, sent by SMS and email — up to your plan's monthly cap. Customers who had a great experience are guided straight to your public review profiles (Google, Yelp, Facebook, and more). Customers who weren't fully satisfied are privately routed to you instead, so you get the chance to make it right before it ever becomes a public review.

  • Automated review-request campaigns, resetting each billing cycle

  • Smart routing — 5-star experiences go public, anything less comes to you privately

  • Integration with Google, Yelp, Facebook, and other major review platforms

  • Messaging customized to match your business's voice

  • Personal image included on Pro and Expert, for a polished, on-brand look

  • Dashboard-free — campaign activity shows up as conversations in the FirstBright app

How onboarding works

Book your kickoff call

A short call to confirm your Google Business Profile and how you'd like your review requests to sound.

Share your customer list

Pulled from your CRM, invoicing system, or job history, however you already track past customers.

We set up your campaigns

Review platform integration and message templates configured to match your brand voice.

You approve the message

A quick check before anything goes out to your customers.

Campaigns go live

review requests start going out automatically, up to your plan's monthly cap, continuing until your list is worked through.

Order Summary
Plan Type
ItemQuantityPrice
Reputation Management - Pro
$100 setup fee and $199 per month
1
$299.00
Reputation Management - Expert
$100 setup fee and $299 per month
1
$399.00
Reputation Management - Starter
$129 per month
1
$129.00
Order summary
Plan TypeQuantityAmount
Reputation Management - Pro1$ 299.00
Order Total
$0.00

What you'll need to provide

Your Google Business Profile (verified)

A list of past customers (name + phone or email)

Preferred tone/brand voice (optional)

About 15 minutes for the kickoff call